Spypoint TINY-W3 Manual de usuario descargar pdf (Pagina 36)

Troubleshooting • Camera

Problem Possible solutions

Impossible to

turn on the

camera

• Verify if there are batteries in the camera.

• Verify if the batteries are correctly installed (p.10).

• Verify if the battery switch position is positioned

according to the power source (p.10).

• Install the latest update (available on www.spypoint.

com under SUPPORT section).

• Replace alkaline batteries or recharge the lithium

battery pack.

The screen of the

camera turns off

• The camera may be set to PHOTO or VIDEO mode

and the screen turns off after a period of 60 seconds

in order to preserve battery life.

• The camera automatically resets itself to PHOTO or

VIDEO mode (depending of the latest mode used

or selected) after 2 minutes of inactivity on the main

menu.

• To return to the screen, turn off the camera and turn

it on again.

The camera beeps • Insert a memory card (p.14).

The camera does

not respond

• Remove the batteries and reinstall them (p.10).

• Replace alkaline batteries or recharge the lithium

battery pack.

The camera

works, but is

losing its time

and date settings

• The time battery must be replaced (p.10).

Impossible to

take photos/

videos

• Verify if there are batteries in the camera.

• Replace alkaline batteries or recharge the lithium

battery pack.

• Memory card is full.

• Verify if the camera is turned on.

No person/animal

on photos

• Sunrise or sunset can trigger the sensor. Camera

must be re-orientated.

• At night, the motion detector may detect beyond the

range of the IR illumination. Reduce sensibility

setting (p.19).

• Small animals may trigger the unit. Reduce sensibi-

lity setting (p.19) and/or raise height of camera.

• Motion detector may detect animals through foliage.

• If a person or animal moves quickly, it may move out

of the camera’s eld of view before the photo is

taken. Move the camera further back or redirect the

camera.

• Make sure the mounting post or tree is stable and

does not move.

Red light in front

of the camera

blinks

• Camera is set in TEST mode.

• Camera is set in PHOTO or VIDEO mode. The red

light in front of the camera ashes for 60 seconds to

allow the user to leave without being photographed

or recorded.

The photos/

videos do not

appear on the

television

• Verify if the camera is correctly connected to the

television using the RCA cable (p.21).

• Verify if the memory card contains photos/videos.

The computer

does not

recognize the

camera

• Verify if the camera is properly connected to the

computer using the USB cable (p.34).

The computer

can’t play videos

• The .MP4 video format requires the use of a video

player software compatible such as VLC, Windows

Media Player or QuickTime.

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Spypoint TINY-W3 Manual de usuario Pagina 36

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