Spypoint HAWK User Manual Manual de usuario descargar pdf (Pagina 14)

Troubleshooting

TROUBLESHOOTING

Problem Possible solutions

Impossible to

turn on the

camera

• Verify if there are batteries in the camera.

• Verify if the batteries are correctly installed (p.7).

• Verify if the LIT-09 charger option is set accordingly

to the power source (p.7).

• Install the latest update (available on www.spypoint.

com under SUPPORT section).

• Replace alkaline batteries or recharge the lithium

battery pack.

The screen of the

camera turns off

• The camera may be set to PHOTO or VIDEO mode

and the screen turns off after a period of 60 seconds

in order to preserve battery life.

• The camera automatically resets itself to PHOTO or

VIDEO mode (depending of the latest mode used

or selected) after 2 minutes of inactivity on the main

menu.

• To return to the screen, turn off the camera and turn

it on again.

The camera beeps • Insert a memory card (p.8).

The camera does

not respond

• Remove the batteries and reinstall them (p.7).

• Replace alkaline batteries or recharge the lithium

battery pack.

Impossible to

take photos/

videos

• Verify if there are batteries in the camera.

• Replace alkaline batteries or recharge the lithium

battery pack.

• Verify if the camera is turned on.

No person/animal

on photos

• Sunrise or sunset can trigger the sensor. Camera

must be re-orientated.

• At night, the motion detector may detect beyond the

range of the IR illumination. Reduce sensibility

setting (p.10).

• Small animals may trigger the unit. Reduce sensibi-

lity setting (p.10) and/or raise height of camera.

• Motion detector may detect animals through foliage.

• If a person or animal moves quickly, it may move out

of the camera’s eld of view before the photo is

taken. Move the camera further back or redirect the

camera.

• Make sure the mounting post or tree is stable and

does not move.

Red light in front

of the camera

blinks

• Camera is set in TEST mode.

• Camera is set in PHOTO or VIDEO mode. The red

light in front of the camera ashes for 60 seconds to

allow the user to leave without being photographed

or recorded.

The computer

does not

recognize the

camera

• Verify if the camera is properly connected to the

computer using the USB cable (p.13).

ERROR MESSAGES

Error message Possible solutions

Insert memory

card

The use of a memory card is required to record photos

and videos.

Card error

The camera cannot access the memory card.

• Turn off the camera and turn it on again

• Remove the memory card and insert it again.

• Verify if the gold contacts are clean.

• Format the memory card.

Low battery

Appears on the screen just before the camera turns

off. Recharge the batteries or insert new ones. Always

verify the battery level before using the camera.

No image

There are no les to view. Verify if the memory card

contains photos/videos.

Protected le

It is impossible to delete the le because it is protected.

To delete this le and all the others, just format the

memory card.

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